| 1. How long does the cooling pack stay cold? |
|
| Between one to three hours dependently the outside temperature. |
|
| 2. How long does it take to re-freeze the cooling packs? |
|
| Just between 5 and 10 minutes in a bucket with cold water or just leave them in an |
| area with a temperature below 68 °F and they will be ready to use the next day. |
| |
| 3. How often can the cooling pack be used? |
|
| They have been tested to be re-freezed for up to 4000 times. |
|
| 4. How long can you leave the TomGus Cooling Boots on the Horse's leg? |
|
| To obtain the optimum cooling effect the boots is recommended to be applied for at |
| least one hour. |
|
| 5. What is Comfort Cooling? |
|
| If you apply a cooling pack which is colder than your normal temperature direct to |
| the skin and still feel comfortable with the energy losses, the freezing effect has no |
| discomfort or shocks like from ice or colder mediums - this is comfort cooling. |
|
| 6. What is PCM - Phase Changing Material? |
|
| When a material change from a solid block into fluid due to transfering energy to your |
| horse's leg from the cooling packs - this is phase changing material. |
|
| 7. How do I prepare the horse's leg for the TomGus cooling Boots? |
|
| Clean the horse's leg from dirt and air within the hair by using a wet cloth or sponge. |
| Cold transfers are more effectively through wet mediums. |
|
| 8. How do I take care of the cooling packs after use? |
|
| Clean the packs with a damp cloth and place them flat - in a temperature lower than |
| 68 °F and they will be ready for a new cooling process the next time you need them. |
|
| 9. What is the benefits with the TomGus Cooling Boots? |
|
| They give the horse a uniqe comfort in a continuous cooling process over the total |
| range without any shocks or discomfort to the skin. |
|
| 10. These are expensive - are they cost effective for me? |
|
| If you prepare your horse for a show or for just the daily training program and want |
| to prevent him from injuries and shorten the recovery time - I would say it's worth |
| every dollar - they can also prevent from expensive veterinarian costs. |
|
| 11. Why do you want to cool down a horse's leg? |
|
| To keep his tendons, ligaments, muscles and connective tissue soft and flexible to be |
| ready for the next competition or training program. |
|
| 12. Why is it better than just hosing down the horse? |
|
| From the onset of an injury your horse need to resting from further activities |
| immediately and the Cooling Boots need to be applied to prevent more severe |
| damages. |
|
| 13. How easily are the packs damaged? |
|
| The aluminum cover is sensitive for sharp objekts and need to be properly covered |
| either in the boot pockets or in another protective place. |
|
| 14. What if one breaks, can I order one individually or do I need to buy a set? |
|
| The cooling packs can be purchased individually. |
|
| 15. Why are these packs better on my horse? |
|
| They give your horse a cooling comfort due to the freezing point 75,2 °F - no |
| risk for tissue damage caused by the cooling medium. The cooling process from |
| preventing tissue injuries or preparing your horse for the next training or competition is |
| better than in any other excisting medium. |
|
| 16. Is there any warranty? |
|
| It is a normal fabrication warranty protecting fabrication faults. |
|
| 17. What if I try them and I don't like the result, can I return them? |
|
| No - If they have been applied to the horse - No return. |
|
| 18. Can I turn my horse out with them on? |
|
| No - Your horse has to be turned into his box or tied up in a secured place. If you |
| turn the horse loose, for an example in the pasture and he break the boots - the |
| warranty is no longer valid. |
|
| 19. What is the medium in the cooling packs? |
|
| It's called "Glauber's Salt" which is Sodium Sulfate. |
|
| 20. Are the cooling packs include any harmful ingredients for me or my horse? |
|
| No - they utilize a unique formula which is safe due to quality assurance and non-toxic |
| substances. No adverse effects in contact with skin or eyes are known. No toxic |
| properties by ingestion or inhalation has been found. |
